CylancePROTECT Archived Reviews (More than two years old)

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Eric Rise
Real User
Network Administrator
Mar 05 2018

What is most valuable?

Centralized dashboard online which can be used for managing a huge product. Anything I need done can be done from a single website.

How has it helped my organization?

Rather than having to log onto a central server to manage the endpoint protection, I can log onto the dashboard to manage everything. No on-premise server required… more »

What needs improvement?

Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment. It is not hard to decipher and add a global safe… more »

What's my experience with pricing, setup cost, and licensing?

Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting… more »

Which solution did I use previously and why did I switch?

I had just renewed a three year subscription to a very popular endpoint protection suite when I went to a Cylance roadshow and discovered how poorly protected my… more »

What other advice do I have?

Do your homework. Demo products to see how they will work within your environment and involve your end users. End users are key to testing these deployments and what their… more »

Which other solutions did I evaluate?

Reviewed these: SEP, Cisco, McAfee, and discussed Palo Alto options as well.
Andrew S. Baker (ASB)
Consultant
Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Nov 02 2017

What is most valuable?

The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations. I am also quite impressed with its… more »

How has it helped my organization?

My clients have not had to contend with time-consuming false positives, nor have they had to worry about zero-day attacks, even for systems which have been off the network… more »

What needs improvement?

The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems.

What's my experience with pricing, setup cost, and licensing?

The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection… more »

Which solution did I use previously and why did I switch?

Yes, I used and supported a previous solution, but changed, because of system performance impact, and management of the client-side activity databases. (The old solution… more »

What other advice do I have?

We would encourage everyone evaluating endpoint protection solutions to run a 30-day pilot (minimum) in their own environments and with a representative set of devices. Be… more »

Which other solutions did I evaluate?

We evaluated Webroot, Symantec, Sophos, and Barkly.
Learn what your peers think about CylancePROTECT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,208 professionals have used our research since 2012.
Vendor
Lead Systems Administrator at a energy/utilities company with 1,001-5,000 employees
Jun 19 2017

What is most valuable?

Does malware analysis. Blocks WannaCry and other attacks that have come out.

How has it helped my organization?

It lifted the burden on the helpdesk from having to keep computers updated with definitions and thus reduced the labor hours spent monitoring AV on endpoints.

What needs improvement?

It needs real analysis of quarantined files. The EDR product isn't showing much right now.

What's my experience with pricing, setup cost, and licensing?

Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice.

Which solution did I use previously and why did I switch?

The previous solution had too many things to monitor and required dedication to fix corrupt definitions. These required manual transfers and sometimes helpdesk time on the… more »

What other advice do I have?

Review the performance of Cylance over the next year and ask for a 60 day trial, not just a 30 day trial. Monitoring the growth of this company is very important to… more »

Which other solutions did I evaluate?

We evaluated Palo Alto Traps and Carbon Black.

What is CylancePROTECT?

Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.

CylancePROTECT customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

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