Good protection, stable, it integrates well, and the support is good
Pros and Cons
"It integrates well into the environment."
"I would like to see them include NDR (Network Detection Response)."
What is our primary use case?
We had firewalls set up and it integrated but didn't meet with our regulations.
We were using this solution for endpoint protection.
What is most valuable?
It's a perfect solution.
It integrates well into the environment.
What needs improvement?
I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response. Also, if they could make an on-premises version we would definitely go with Cortes. At this time, they are not offering an on-premises solution.
For how long have I used the solution?
We had it in our environment for two days.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
Cortex XDR by Palo Alto Networks is scalable.
How are customer service and technical support?
The technical support was good.
Which other solutions did I evaluate?
We evaluated Fideles and are currently using it, as it meets the regulations and is on-premises.
What other advice do I have?
We had to move away from working with Cortex XDR by Palo Alto Networks due to the regulations. They state that the logs have to be kept in Saudi Arabia. Also, the log is in the cloud, which is against the regulations.
We chose Fidelis. They meet the regulations and they are on-premises.
We had no issues with Cortex. We were satisfied but it didn't meet with the regional regulations.
I would rate Cortex XDR by Palo Alto Networks an eight out of ten.
Which deployment model are you using for this solution?
Disclosure: I am a real user, and this review is based on my own experience and opinions.