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User Assessments By Topic About Hornbill Systems Supportworks

Find out what your peers are saying about Hornbill Systems, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: June 2019.
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What is Hornbill Systems Supportworks?

Supportworks brings you the ideal combination of business process automation, functionality and flexibility. It's a comprehensive ITIL-compatible application that satisfies most requirements out of the box. Fully integrated processes and support templates mean you can rapidly adopt key components of the service lifecycle. If you don't need all the disciplines immediately, just switch them off until you're ready. Supportworks has the flexibility to support any service desk requirement: HR and FM applications are available. which means you can run all your service desks on a single platform, eliminating duplicated effort, reducing hardware and software costs, and simplifying support.
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Supportworks
Hornbill Systems Supportworks customers
Aylesbury Vale District Council
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