IBM Watson Explorer Reviews

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Real User
Devops Engineer at a comms service provider with 1,001-5,000 employees
Mar 27 2018

What is most valuable?

On the selfish side, possibly advancing my career. But, really, I would say the big thing is being able to utilize some data streams that we haven't tapped into, or maybe not successfully, and being able to produce something that's... more»

How has it helped my organization?

It hasn't yet, it's still under PoC. What I can say is that, of all the directors and senior managers, senior directors, and SVPs that have seen the MVP, they've been quite surprised and very positive about what it's been able to produce.

What needs improvement?

I haven't played with it in depth enough really to answer this so much. The scheduling is always tricky when you're trying to get a big group together. People are people, so unless you can improve the people, we're talking process, so...
Real User
President at a tech services company with 11-50 employees
Mar 27 2018

What is most valuable?

The ability to easily pull together lots of different pieces of information and drill down in a smarter way than has been possible with other analytics tools. Watson is all based on a set of AI and deep learning, machine-learning... more»

How has it helped my organization?

We're still in the exploratory stages. We're a business partner for IBM's customers, so we're wrapping our hands around it to be able to explain it and show the value to customers. We haven't been able to really take this to market much with... more»

What needs improvement?

Much of IBM operates this way, where they have sets of tools that are in the middleware space, and it becomes the customer's responsibility or the business partner's responsibility to develop full solutions that take advantage of that... more»
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Real User
Manager at a financial services firm with 1,001-5,000 employees
Mar 28 2018

What is most valuable?

Valuable features are the aggregation mode, that's one of the tool sets. And then, training the models, it can also be utilized for that.

How has it helped my organization?

Implementing the solution really helped with manual labor, it takes care of a lot of FT work. For example, you could have 30 or 40 physical inspectors doing fraud detection, versus using this to get there, to take care of it.

What needs improvement?

I would say, give some kind of a community edition, a free edition. A lot of companies do, even Amazon gives you some kind of trial and error opportunities. If they could provide something like that, it would be good.
Real User
Head of Commercialization at Woodside Energy
Mar 27 2018

What is most valuable?

I'm a user more than I am a developer, but for us it's the ability to ingest and then retrieve information from a range of separate sources; the ability to dissect questions in context and actually answer them. Then separately, the ability... more»

How has it helped my organization?

Previously we'd have a set of health and safety analysts who would be the key focal points for doing work to understand health and safety risks; so a very small number of people. But, of course, health and safety is a challenge for everybody,... more»

What needs improvement?

WEX is more a platform, I believe, than it is the application. I could talk about what I'm looking for in the application. We've done visualizations and we can do basic analysis with the system as it stands. Where we're looking to take it is... more»
Real User
Architect at a tech services company with 1,001-5,000 employees
Mar 27 2018

What do you think of IBM Watson Explorer?

Primary Use Case I'm working on development of an application with a bank, Banco Bradesco, and they use it to integrate with Watson. It's a new technology for the bank and they continue learning technical and other skills for this technology, to apply this app in the future, to integrate with other technologies in the bank as well. • Improvements to My Organization The new feature of the application is voice commands, and last week the bank began marketing to educate, to talk to people about voice commands in the app; that it is a new feature in the bank's apps. • Valuable Features Today, integration of voice commands is the focus of development. • Room for Improvement In the next three months, Bradesco will start to working with the AIX operating system. Today it is...
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What is IBM Watson Explorer?

IBM Watson Explorer is a cognitive exploration and content analysis platform that lets you listen to your data for advice. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. Leverage built-in cognitive capabilities powered by machine learning models, natural language processing and next-generation APIs to unlock hidden value in all your data. Gain a secure 360-degree view of customers, in context, to deliver better experiences for your clients.

Also known as
IBM WEX
IBM Watson Explorer customers

RIMAC, Westpac New Zealand, Toyota Financial Services, Swiss Re, Akershus University Hospital, Korean Air Lines, Mizuho Bank, Honda

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