NICE inContact CXone Pricing and License Cost

Customer Service Manager at a consumer goods company with 51-200 employees

Make a list of what you are looking for in a system. Pick 3 or 4 features that are an absolute must-have. Then build a comparison chart to fill out while you are having demos of the different products that you evaluating. Rate each line for each platform that you are seeing and at the end, consider the total score of the platform along with the recurring costs of the platform and setup costs to help determine what meets your needs and your budget.

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Service Level Supervisor at a comms service provider with 51-200 employees

This is not something that I take care of for my company.

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Donor Management Coordinator at Legacy Donor Services Foundation

This is not my area. 

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