Stable with good behavioral biometrics and great technical support
What is our primary use case?
The solution is primarily used for the account opening fraud journeys in retail banking and it's for the client account side. The use case was for catching any account opening fraud as the client, a bank, was losing a large amount of money previously. They had been opening accounts and suffered from a lot of financial crime. The bank wanted to catch bad behavior from potentially shady customers. Specifically, the solution was used to catch the fraudulent behavior of all kinds.
Pros and Cons
"It can track mouse movements as well as the actual oriental moments of such as the movement of devices, how they are held, and the angles which at they are held. All these are captured for customers and a behavioral profile is built for the customer over a period of time. This would be matched against any fraudulent behavior. If, for example, suddenly a customer account seems to be accessed by our profile, which is not one particular customer account, if the movements or habits are suspect, we can catch the fraud and shut it down."
"BioCatch is one of the fraud detection tools which also has machine learning capabilities and it has what is called a machine learning model feature. It is run in the background. The consequence of those machine models is it is complex to perform data functions and the activity and programming techniques. The decision-making for determining what's happening within those models is a little bit complex and not at all transparent. It's not easy for businesses to understand how the model is using the data of the bank customers in order to come to the assumption it does."
What other advice do I have?
The solution is AWS-based and the installations are managed by BioCatch themselves. The solution supplies what is called an SDK for integration into the mobile journeys on the mobile phone apps, or handheld devices and closer supplies and can be integrated into the web pages of the account opening application forms of the bank. Once the customer starts hitting those points for inputting them, BioCatch can alert you. I would recommend the solution. It's certainly an up-and-coming option that has worked well for us. I would just warn that the implementation is quite complex and something to be…