2019-09-02T11:42:00Z

What is your primary use case for TOPdesk?


How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

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33 Answers

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Top 10Real User

We primarily use the solution for the whole ITSM life cycle including incident management, operations management, quality management, change management, service level management and configuration management.

2020-03-03T08:47:00Z
author avatar
Top 10Real User

We use TOPdesk for asset management, incident management, change management, and configuration management.

2020-01-22T12:44:00Z
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Top 20Real User

This solution is easy and fast to implement (compare to Snow) and has a cheaper licensing model.

2019-09-02T11:42:00Z
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