Best Change and Configuration Management Solutions
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* Patching support: IBM BigFix supports most of the major OSs with natively packages patches. This includes Windows, MacOSX, Oracle Linux, Solaris, AIX, RedHat, Ubuntu and others. * Pre-packaged support for many third-party applications such... more»
Our primary use for IBM BigFix is around patching and reporting on Microsoft Windows servers. We are also using the reporting capabilities for patching state on AIX, Solaris, and Red Hat Linux. These reports are being presented to the... more»
IBM has been heavily focused on adding and improving features to the tool, especially with new components like IBM BigFix Detect. While all these new features are great and provide useful information, IBM has not focused on the Web Reports... more»
I think the most valuable feature is its flexibility and the fact that there's one agent that allows you to do a lot of different things. We use it for compliance, primarily patching. Also, it becomes our master source collector for most of... more»
It gives us one tool that allows us to patch our systems, so we don't have multiple tools to patch our systems. We have one tool that allows us to patch multiple platforms, as well as inventory and provide insights on all of those different... more»
I would like to see more multithreading, which I understand comes, clustering and we may end up doing some container-related work with Bluemix and lead some of that effort to allow us to scale on demand. Because there are times when you have... more»
CA Harvest has been one of our primary version control tools. It has helped us map all of our applications into a version control environment, where we are able to map them, and help the code promotion across each environment, and we are able... more»
It has helped us to integrate version control with change management. That has helped us track the application flow across each of our environments, promotion from dev to our higher environments, to production. The tracking aspect of the tool... more»
One feature that we are looking for is traceability, and also merging. That is a little cumbersome right now. We have provided our feedback to their representatives so they can provide us a good merging capability next time. One thing that I... more»
My organization came from a product that was not nearly as reliable. It was causing failures across our infrastructure and across our enterprise. Switching to BixFix has alleviated that to a great degree. The other part is it's now allowing... more»
IBM dropped what's called BigFix Detect on us here at Interconnect this year. That blew our socks off because we had just completed signing a contract with a software that does almost the exact same thing called Carbon Black. So we came here... more»
It integrates with a lot of other products. You can integrate it with ticketing systems and all sorts of software. There are links to software that allows it to be monitored. It's a monitoring system, so it makes sure that everything is up... more»
There is a new release which is much more GUI based. We haven't moved to the new product, which is OMi. So that probably does more of what I want, and has more to do with event management and is event based. We're using Operations Manager... more»
We use a lot of software in the organization. In order to track it, we use Universal Discovery, which feeds into Asset Manager, to give us our install base. We load all of our licenses against it so that we understand what we're entitled to... more»
Technical support is certainly an area with room for improvement. I participate in the customer advisory council for the product. We had a meeting at a recent conference. We get to see the roadmap and discuss what we want to see in it.... more»
The most valuable feature of BigFix is the ability to manage all the clients that we have in our environment. So, every PC that we have has to come in and BigFix aids in all that so that we can record it, add software to it and also inventory... more»
Dynamic messaging needs improvement because one of the things that we deal with a lot is the messaging when pushing releases out. I know that there is a message we can display, but it's post-installation. On the post-installation, we have to... more»
Everything is automated. We do software delivery through our package. We create some software packages on CA, and then we create groups in the tool. We can then deploy that package instead of installing the software manually into each... more»
I think it would be good for them to contact the bigger software vendors, like Adobe and Microsoft, to come up with a support team. So if we were rolling out a software to the company but didn't know how to create a package for it we could... more»
* Being able to see inside every asset that we have * Finding those assets * Being able to deep dive and pull reports of any kind that we want * Customizable If we're looking for some data that is not there natively, we can make it appear in... more»
We get audited quite a bit because of PCI compliance. There are a lot of requirements that we have to meet on our endpoints to reach that certification for the compliance. BigFix allows us to see the data and remediate those vulnerabilities... more»
Providing information about areas with room for improvement is tough. I recently attended a roadmap session, and they're pretty much addressing a lot of the stuff we have. I would like to see more automation, and that's the name of the game.... more»
At the moment, I don't know what the roadmap is for this solution. There's a product that's been out for two or three years now, called Operations Bridge. There is a migration path to that, but it's not an obvious one. HPE has not made that... more»
Being able to hit all of our endpoints is the most beneficial feature of this solution. It mainly gives us a lot of consistency. For example, with the previous product that we were using for endpoint management, we were getting like 70-80%... more»
It just streamlined the whole process, because it allows us to manage everything from one endpoint solution. It's reliable. So, we never had to spend time with the senior technicians for circling back to remediate all the ones that it missed.
Probably, there is need to just expand the WebUI and make it a full management console and really deprecate the Windows-based command console. They should definitely update the web reports to make it up to the executive level, something I'd... more»
It's easy to manage. It gives me great power over the devices that I manage with very little effort, compared to other products. With other products, it takes a lot more effort just to do the same kind of work.
It has one central location to manage all the different platforms that we have such as desktop, Windows Servers, Linux Server, Solaris, AIX and zLinux. It's great to be able to manage them all from one central location.
The feature that I would like them to implement is for the command line and I know this is probably against the design. We come from the command line and sometimes, you want to talk to the agent in real time. Seems like now with the new... more»
Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure. This also ensures that we do not need to have different skills for... more»
Patch compliance has improved. Using software distribution, the software distributed in the environment has been standardized. With the same software versions across the environment, compatibility issues have come down with a reduction in... more»
* Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes. * Client reporting to the console is a minor issue but definitely needs improvement. * Reporting needs to be enhanced with maybe a... more»
I like the overall usage of it. It's easy to use, gives you great visibility into your envionment, customization of your reports, and the community of users that you can pull experience and knowledge from. So that's one of the main advantages... more»
It has definitely improved our patch process, being able to create compliance reports and hand those to management, executives and so on, and making the overall procedure of managing assets, managing end points, patching endpoints, etc. It... more»
It's not perfect, but it's close. There are some things here or there, for instance if you get down to the small details, such as if you could deploy and action it a different way, or you selected multiple endpoints and then from there,... more»
CA Mainframe Software Manager provides a great way for us to store our source control. It provides the lifecycle features to identify where our source code is in the lifecycle of our software. The lifecycle stuff is probably the biggest... more»
The benefit is really around the lifecycle features of the tool. It benefits our organization because it allows us to customize that lifecycle to match what we do, which makes it extremely easy for us to see where we are.
One of my personal favorite source control systems is Git. I've always been a huge fan of it. It is very, very easy to use. Things like GitHub and Bitbucket do a great job of managing Git and making it really, really easy for us to do things... more»
It needs to be simpler. This is the most difficult SCM tool I’ve ever used. It requires me to retrain new hires for several months. They should mimic TFS or Tortoise SVN. The most common mistakes/hurdles new users have is checking in new... more»
The most valuable feature is the extensibility of the tool. We're able to implement solutions through available APIs and custom solutions. We're able to provide services quickly. We're able to provide services completely.
A lot of my suggestions have already been submitted through RFEs; some of them involve inspector enhancements in the end point. We've got enhancement requests on the BigFix Inventory side. I know that it's not quite as mature a product as... more»
The most valuable features are the endpoint management capabilities of what you can actually control on your endpoints, as far as vulnerability assessment, compliance, and making sure that they are up to date on multiple platforms. One... more»
A benefit is being able to do it from a single place; whether it's Windows, Linux or Solaris, the user interaction doesn't change for the operators. We can teach one on Windows and one on Solaris to do the same thing. For them it's very... more»
Scalability is big for us. To be able to scale faster and quicker, with more people coming in. Probably, more of a cloud initiative presence would be good, possibly as a SaaS, that would be amazing. Yeah, I think that's what we are looking for.
I have been using the patch management and server automation feature of this product. In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits. Customization as per the... more»
The automation aspect has surely reduced the manual efforts leading to diverting those into other productive areas. Instead of manually bringing down any application prior to maintenance, this tool offers the capability to bundle a script... more»
It identifies parse issues pretty quickly. Instead of logging multiple tickets, we actually deduplicate those and just create one ticket, which makes our operations a lot easier to manage during the incident.
When the systems talk to each other, it becomes sort of a drop and go. And I'm talking purely in our instance, because, from what I see, it seems like none of the other countries have that issue. But it goes back to not having enough skills... more»
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