Adobe Experience Manager Review
​Ease of use for content authors and tight integration with Adobe Marketing Cloud Products like Target, Analytics, Campaign; a complete solution for organizational digital marketing needs.


What is most valuable?

Ease of use for content authors and tight integration with Adobe Marketing Cloud Products like Target, Analytics, Campaign; a complete solution for organizational digital marketing needs.

How has it helped my organization?

My organization is a services company.

What needs improvement?

Speed of web response for high transaction websites.

Those websites which have a lot of user interaction in terms of forms submissions, live comments, etc.

For how long have I used the solution?

Over five years.

What do I think about the stability of the solution?

Rarely.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Six out of 10. The tech support from Adobe is slow to respond and takes a lot of time to fix product related bugs.

Which solutions did we use previously?

No.

How was the initial setup?

As simple as double clicking a .jar file.

What's my experience with pricing, setup cost, and licensing?

Depends on usage and number of sites to run, but pricey.

What other advice do I have?

Full knowledge with its technical stack.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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