AlgoSec Review

The FireFlow feature stops users from overriding policies.

What is most valuable?

FireFlow, because you cannot override policies.

How has it helped my organization?

We have been able to add more vendors to support.

What needs improvement?

Validation: Many times I have to generate a report to validate tickets. When I try to verify an AlgoSec ticket that has been implemented, I have an option to validate the work I did. Many times, it has not worked immediately. I have to generate a report based on which I can check my work.

After implementation new rules on firewall algosec is not immediately aware about it. I have to make synchronization between algosec and firewall. In algosec is called analyze firewall. It is possible schedule this analyze more often but it consuming a lot of device resources like CPU, memory etc so I have this analyses one per day. After this analyze I am able make validation of implementation which I did because algosec can see rule which I added.

For how long have I used the solution?

I have been using it for five years.

How is customer service and technical support?

Technical support is quite OK.

AlgoSec provides different types and levels of support. I recommend asking about 24/7 support and being careful when deciding which support to buy.

How was the initial setup?

Initial setup was straightforward because we got support from vendor.

What about the implementation team?

If you are implementing it for the first time, it is good to ask vendor for help.

What other advice do I have?

It is a good product to use.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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