What is our primary use case?
We are working on the development for CA PPM, building a couple of portlets, a couple of objects for better usability for CA PPM users in our company. We try to provide automation of CA PPM and easy access, easy usability. Also, easy reporting for our users.
It's really performed well. I personally started from CA PPM 7.5.3 to PPM 15.2. There has been great innovation regarding the development, regarding the technologies.
How has it helped my organization?
I see the benefits for the organization in the Resource Management. No more Excel sheets for resource management, no more Excel sheets for financial management, no more data retention for reporting purposes. It is pretty quick in calculations for the managers and financial teams, and getting them the data.
What is most valuable?
The financial management part because it calculates, it retains the data, and everything is pretty much cool about the reporting part for financial. For PMOs it has some cool reporting and a dashboard. That is a good part of CA PPM.
What needs improvement?
I want to see the mobile product. And, if possible, integration for SMS functionality.
What do I think about the stability of the solution?
In terms of stability, along the journey from the Clarity 12.0 to 15.2, it has become a good, stable product now. They are bringing a lot more performance improvements to the product, and the database side also. So now it is pretty much a stable product.
What do I think about the scalability of the solution?
In terms of performance, I would say scalability is around an eight out of 10.
How are customer service and technical support?
The support guys are pretty much technical. They respond back to me as soon as there is a ticket with them. The conversation is good and we've had a lot of quick solutions.
Which solution did I use previously and why did I switch?
No, we didn't have a previous solution. But in terms of managing projects, when we saw a lot of complexity in the managing of projects, we realized we needed to go for a PPM and try it once.
How was the initial setup?
It is pretty much cool. And I would say the setup and the upgrade capabilities from CA, the way they have it implemented and prepared the end script is pretty much cool.
Which other solutions did I evaluate?
What other advice do I have?
Moving ahead, I am looking forward to CA PPM mobile technologies, the mobile app for PPM users, that would also be a good addition to the user experience.
The new UX is pretty cool. I would rate it about an eight out of 10. I joined in the demo for a couple of users for the new timesheet UI. They feel a little bit cool about it, and I have put one idea forward for the timesheet UI and that is with CA. But the new UI is pretty cool, and the "Thumbs Up, Thumbs Down" approach for the approval or rejection of the timesheets is a pretty cool approach.
I would say the criteria for investing in a vendor would be how complex the implementation would be for financial, how complex implementation would be for the projects, how complex the implementation would be for Agile.
I rate it a seven out of 10 overall because they are still using SOAP functionalities. I want them to move out of SOAP and go for REST APIs.
Go for the PPM product, try it once, you will see it makes a big difference and you can get a lot of benefit from CA PPM.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dec 11 2017