CA PPM Review

It gives us the combination of project management, portfolio management, and financial planning. However, there were bugs in the older version that were never fixed in the newer.


Valuable Features

Obviously, the project management aspect itself is valuable to us, but we're also using it for portfolio management and financial planning. The combination of these three functions makes this a great tool.

Improvements to My Organization

We used an old, in-house system and we configured CA PPM to look and feel like the old one. This didn’t benefit us and we should have probably used PPM as it came.

Room for Improvement

There were some bugs in the old version that were supposed to be fixed but are not. Some features that needed to be added have never been added.

Deployment Issues

After assisted implementation, we haven't had issues with deploying it.

Stability Issues

The solution has up until this point been stable.

Scalability Issues

It has scaled well so far.

Customer Service and Technical Support

Online support would be an 8/10, but it depends on the person, and the first level is not good as the next level.

Implementation Team

We got support for our implementation so that made it easier.

Other Advice

I only recommend to use it the way it was designed and to minimize custom configurations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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