CA Service Virtualization Review

We analyzed CA, HP & IBM service virtualization and found that CA LISA is more mature and suites our requirement best


What is most valuable?

Virtualization and Functional testing.

How has it helped my organization?

The product made a huge impact in the market which includes many solutions which offer virtualization, performance testing, pathfinder, and functional testing. Development and testing became faster. It improved CSR and ROI's for our customers.

What needs improvement?

The product is supported by custom extension coding. On the virtualization front, RIT (IBM) supports more protocols however it's not as user friendly as CA LISA. It would be great to see a new protocol which supports legacy feature.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

For Virtualization, when the file size is too large (more than 1 GB) it takes more time for deployment and some times the tool hangs. We came up with ant utility to perform the deployment.

What do I think about the stability of the solution?

Only if the proper system requirements are not followed.

How are customer service and technical support?

Customer Service:

I have found that CA's customer support is good.

Technical Support:

I would rate CA's technical support with 4 out of 5 stars.

Which solution did I use previously and why did I switch?

We weren't previously using another solution but after analyzing various options we directly selected CA LISA.

How was the initial setup?

Setup is straightforward, you just need to follow the installation guide.

Which other solutions did I evaluate?

We analyzed the tools on the market including: HP, IBM RIT and CA LISA. Each product has its own merits but we found that CA LISA is more mature and suites our requirement best so we selected it for our service virtualization needs.

What other advice do I have?

It's a good product, try it out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
3 visitors found this review helpful
3 Comments
author avatarDatabase Manager at a tech services company with 501-1,000 employees
Consultant

Hi. Did you face any stability issues while using CA LISA?

author avatarArchitect at a tech services company with 10,001+ employees
Consultant

My experience with CA LISA was when it was still ITKO.
The issue was that I was not able to use the tool – too complex. Their engineer had to accomplish any/all tasks. Which led me to question the total cost of ownership.

Best Regards,
Chris Steinheiser

author avatarKumar Gaurav Jain
TOP 5LEADERBOARDReal User

There are few MQ Native client related issues with LISA. Some of the MQ NC related features are either missing or not well implemented as compared to other tools like GH or RIT. I believe, Its not that good with excel as well and the UI is also not very impressive. But, I think CA has planned to fix all these issues in the upcoming release.

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