CA Service Virtualization Review

It helps in mocking up new functionality and virtualizing it. We found it hard to have a customized solution.​


What is most valuable?

This helps my team in virtualizing responses so we are not dependent on the systems when they are down. It also helps in mocking up a new functionality and virtualizing it which may not be yet dev-delivered. We also tried to automate services using LISA, but faced numerous challenges.

What needs improvement?

We don’t see enough value in virtualizing the services just because it requires a huge amount of maintenance and there is not much support available online. I’d like to see a more simple approach to virtualizing the services.

For how long have I used the solution?

We've used it for two years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

We've had no issues scaling it.

How are customer service and technical support?

In my experience, I'd say that technical support is not so good.

Which solution did I use previously and why did I switch?

We have not used other solutions other than using UFT for automation.

How was the initial setup?

The initial setup was a little complex.

What about the implementation team?

CA LISA was initially brought onsite for training, but after that all development was done onsite.

What other advice do I have?

If you are using this for automation of web services, we found it hard to have a customized solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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