CA Service Virtualization Review

It helps in mocking up new functionality and virtualizing it. We found it hard to have a customized solution.​

Valuable Features

This helps my team in virtualizing responses so we are not dependent on the systems when they are down. It also helps in mocking up a new functionality and virtualizing it which may not be yet dev-delivered. We also tried to automate services using LISA, but faced numerous challenges.

Room for Improvement

We don’t see enough value in virtualizing the services just because it requires a huge amount of maintenance and there is not much support available online. I’d like to see a more simple approach to virtualizing the services.

Use of Solution

We've used it for two years.

Deployment Issues

There were no issues with the deployment.

Stability Issues

There have been no issues with the stability.

Scalability Issues

We've had no issues scaling it.

Customer Service and Technical Support

In my experience, I'd say that technical support is not so good.

Previous Solutions

We have not used other solutions other than using UFT for automation.

Initial Setup

The initial setup was a little complex.

Implementation Team

CA LISA was initially brought onsite for training, but after that all development was done onsite.

Other Advice

If you are using this for automation of web services, we found it hard to have a customized solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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