CA UIM (DX Infrastructure Manager) Review

Needed a way to respond quicker to incidents

Valuable Features

OOB probes

Improvements to My Organization

We're able to respond quicker to incidents.

Room for Improvement

Dashboards +++ and correlation creation tool (instead of NAS)

Use of Solution

4 years

Deployment Issues

Not really

Stability Issues

Yes, Q issues at very slow dashboards (flash!!!)

Scalability Issues


Customer Service and Technical Support

Customer Service:

4 out of 5

Technical Support:

6 out of 5

Previous Solutions

Many (10+). We switched to centralize on one tool.

Initial Setup


Implementation Team

Both in-house and with a vendor team

Pricing, Setup Cost and Licensing

1200K €/

day2day 200k/Y

Other Solutions Considered


Other Advice

Have a good integrator

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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