What is most valuable?
I think Umbrella is good enough as of now. It has the security of domains. It analyzes the domain security and helps us implement the securest policy. This feature is presently not being provided with other technologies. It's a multi-tenant solution. Multi-tenancy MSSP packages, they're all ready. As well as any cost amounting deployment security coverages with DNS and intelligence policy of production and protocols.
What needs improvement?
I would like to see integration with SecurNX in the future.
How are customer service and technical support?
We have contacted Cisco technical support a number of times for Cisco They are two hundred percent. They are very efficient. Any kind of support you can stay with Cisco. We don't have any issues with technical support.
How was the initial setup?
The initial setup is traightforward. There is no complexity in the setup. The setup took minutes only.
What about the implementation team?
Setup and maintenance are done by our own team.
What's my experience with pricing, setup cost, and licensing?
It is not a very expensive product.
What other advice do I have?
Cisco Umbrella is a very good product as of now as there is no competition. It is an excellent product. It is, actually, a must for our organization. It is not a very expensive product. I would rate Cisco Umbrella at a ten on a scale of ten.
Which deployment model are you using for this solution?