DX Infrastructure Manager Review

Service oriented views include physical and virtual servers as well as network devices.


What is most valuable?

  • Service oriented views include physical and virtual servers as well as network devices
  • Predictive analysis
  • Log monitoring
  • Alarm correlation
  • Scheduled reports

How has it helped my organization?

We are transitioning to a proactive monitoring. By using thresholds and predictive analysis, we are reducing incidents.

What needs improvement?

Network monitoring beyond SNMP.

For how long have I used the solution?

I have used this solution for ten months.

What do I think about the stability of the solution?

We have not had stability issues yet.

What do I think about the scalability of the solution?

We have not had scalability issues yet.

How are customer service and technical support?

There has been good technical support so far.

Which solution did I use previously and why did I switch?

We used an open source solution for some time, but decided to get a fully supported solution to improve service availability.

How was the initial setup?

The initial setup was simple. We just had some issues with the initial database setup.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest solution, but it has competitive prices.

Which other solutions did I evaluate?

We evaluated SolarWinds.

What other advice do I have?

Check or ask for a compatibility matrix to ensure that your environment (server OS, virtual environments, etc.) is supported.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner with CA Technologies.
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