HPE ProLiant DL Servers Review

Provides redundancy and insight to our actual data usage on our disk arrays.

What is most valuable?

It's just a solid server. You put it up and it just kind of runs. It's not a whole bunch of jumping through hoops or anything to configure it. It's pretty straightforward. It's really all you can say about the ProLiant servers.

How has it helped my organization?

It gave me more insight to our actual data usage on our disk arrays. Before that, we were using the P2000 G3 disk array from HPE MSA series; just not a whole lot of insights in that.

What needs improvement?

Providing areas with room for improvement is a tough one. We're running AMD right now, so we're not running the latest gen. We're running a gen 8, something DL series. I honestly can't provide areas with room for improvement until I see the next version of what that's going to be. I mean, it’d be nice if AMD got off their butts and provided a new chip for us to use, but right now it's all Intel.

I wish there was a clearer-cut way to back up the BIOS and restore other machines. That'd be really the biggest thing I could see an improvement on, which I think they did fix in gen 9 and 10.

What do I think about the stability of the solution?

I rack them and throw them in there. Once you put them on a rack, as long as you don't mess with it, they just run.

What do I think about the scalability of the solution?

With the DL series redundancy line, just keep throwing them in the rack and plug it into your cluster and it goes. You're not stuck on a blade mid-planner waiting for all your blades to go out of the mid-plane on the enclosure with half of the access; that's why we moved to the DL series. They give us that reliability and we can do redundancy with it; unlike the blade enclosures, where you have to purchase two separate blade enclosures to get genuine redundancy, which is a very steep purchase.

How is customer service and technical support?

The technical support leaves a lot to be desired. I find it amazing that I paid for extra for support for the 3PAR and I wait on the phone for 30 minutes. For that extra support, when I'm paying for the premium support; so it's US-side support, US-based support, I should mention. If I call the regular number without the extra support, I talk to someone instantly.

It's, "What care plan are you on? What care plan are you on?" That's the question of HPE, "Are you on the SA plan?" "Are you on this plan?" You got to dig through this matrix of plans to figure out which phone are we going to call. It's absurd.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

I do all of the implementation myself.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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