HPE ProLiant DL Servers Review

It is consistent and stable. I would like to load the system without having to make an external connection.


What is most valuable?

The fact that they are consistent. I don't have to relearn for the 80 sites I support.

How has it helped my organization?

Stability and reliability. It's rare that it fails and, when it does, we have HPE support, with a four hour turnaround. It gets fixed.

What needs improvement?

I would like to see the simplicity of having the option of loading with something like SmartStart instead of having to make the external connection. There are issues with the startup that make it a little cumbersome. It takes us more time. Even though hardware and support might be rated higher, considering how much time we spend setting things up, that impacts us a lot. That's where the points get taken off my rating.

What do I think about the scalability of the solution?

Scalability is about the number of drives and the number slots for memory and storage. We put in what we want. If it's not right, we put in more.

How is customer service and technical support?

We have used technical support, and it can always be better. But everyone can. Sometimes I feel like I'm dealing with someone who is reading from a script, rather than with someone who understands the technology.

Which solutions did we use previously?

We knew we needed to invest in a new solution, because of lack of driver support. In the new Windows version, some drivers don't work with old MSAs and you have to get new ones. We used a previous generation of HPE servers before this.

When choosing a vendor, we look for support, reliability, durability, and not something that is end-of-life in a year.

How was the initial setup?

I was involved in the installation. We ran it from the SmartStart CD to the online connection. (I don't know what they call it now.) It came with a supply kit and we could install it without an external connection. That's where we support it. In gaming, there is no connection to the outside world.

What other advice do I have?

I would recommend HPE, but you have to be careful. Check if everything is compatible with what you currently have. You might upgrade part of a server, but not all of it. There can simply be incompatibility issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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