IBM Public Cloud Review

Easy to deploy, but the support and pricing need improvement


What is our primary use case?

We deploy all of our developments and production environments for deploying microservices and APIs on the IBM Public Cloud.

What needs improvement?

The initial setup and the pricing are areas that need improvement.

I would like to see more support from the IBM specialists.

How are customer service and technical support?

Support needs some improvement. Basically, you are doing it all on your own, and it's not easy.

If you want access specialists, it's always about money. You are already paying, so it shouldn't be about money. They need to speed up and start working.

How was the initial setup?

The initial setup needs improvement.

It is easy to deploy what you need for the initial setup. The initial setup takes time.

What's my experience with pricing, setup cost, and licensing?

Pricing is not as fair as Amazon or Azure. It needs improvement.

What other advice do I have?

I would rate IBM Public Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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