iGrafx Review

It has simplified compliance with regulations and company standards

What is our primary use case?

We needed a solution which would allow us to quickly model and capture our documentation, then provide access to everyone who needed it.

How has it helped my organization?

  • It has increased accountability by providing defined documentation ownership.
  • It has improved the reliability of information and its timely delivery to concerned departments and personnel.
  • It has simplified compliance with regulations and company standards.
  • It has helped in securing company resources and information.
  • All documentation is now easily accessible via a browser.

What is most valuable?

Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.

What needs improvement?

I would love to see a template and shapes for customer journey mapping.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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