ITRS Geneos Review

Monitoring queues helps us to stay ahead of issues and fix them before users start complaining​.


Valuable Features

The monitoring of queues which helps us to stay ahead of issues and fix them before users start complaining.

Improvements to My Organization

We use this in our production and test environments. It has helped to centralize the monitoring in one place.

Room for Improvement

We would like to use Geneos integrate with mainframe applications.

Use of Solution

We've been using it for one year.

Deployment Issues

We've never had any issues with the deployment.

Stability Issues

We've not had any issues with the scalability.

Scalability Issues

We've had no issues scaling it for our needs.

Customer Service and Technical Support

Customer Service:

7/10

Technical Support:

7/10 - the support from ITRS we had in company was very helpful.

Previous Solutions

This is the first time we are using a product that has the capability to monitor everything in one place.

Initial Setup

We were a little bit confused but once we found out what was needed, it was smooth.

Implementation Team

We used an in-house team. In order to do this, you should take the training courses.

Other Advice

It's a good tool to use for monitoring complex applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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