ITRS Geneos Review

It has given us the ability to act proactively to identify malfunctioning applications and services. It would be useful to restrict the way to apply some conditions.


Valuable Features

We're able to highly customize the integration of custom developed monitoring samplers.

Improvements to My Organization

After developing of a lot of custom samplers integrated with our software, it gave us the opportunity to act proactively to identify malfunctioning applications and services. This allowed us to minimize the business impact when we had network issues.

Room for Improvement

There is a lot of functionality within the product that can be implemented in many different ways. It would be useful to restrict the way to apply some conditions and for it to have more out of the box rules. It would also be nice if it offered more flexibility and the possibility to aggregate data.

Use of Solution

I've used 2011.2.1 (Gateway version) and ga-3.0.22 (NetProbe version) for about three years.

Deployment Issues

There were no issues with the deployment.

Stability Issues

We had no issues with the performance.

Scalability Issues

It's been able to scale for our needs.

Customer Service and Technical Support

They're very good and are always available to help us with the implementation of new solutions.

Previous Solutions

Not at the customer where I’m working at the moment.

Initial Setup

I didn’t configure it myself during the initial setup. However, I did try it on my own in a virtual environment and I can say it was very simple to install.

Implementation Team

It was implemented in-house.

Other Advice

It’s very easy to install and setup, offers high scalability, and has a low resource use.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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