ITRS Geneos Review
Manages alerts from infrastructure, applications, and batch jobs


What is our primary use case?

Event Management: Manages alerts from infrastructure, applications, and batch jobs. Performs 24/7 monitoring across our Global Markets platform.

How has it helped my organization?

This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis.

What is most valuable?

  • Dashboards
  • Processes
  • FKM
  • Disk

These alerts proactively help manage the enterprise operational risk.

What needs improvement?

A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways. We do supportĀ a horizontal platform and having this feature will have an impact in the MTTR.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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