Jive Review

The way permissions are handled for different spaces/areas is valuable. Integration of third-party tools should be easier.

Valuable Features

I would say the most valuable feature is the way permissions are handled for different spaces/areas.

Improvements to My Organization

Various business groups were able to collaborate effectively using this tool.

Room for Improvement

  • UI design
  • Easier integration of third-party tools

Use of Solution

I have used it for four years.

Stability Issues

I have not encountered any stability issues; the product was stable after the initial set up.

Scalability Issues

We had major performance issues when our user base went up.

Customer Service and Technical Support

I rate technical support as moderate; we fixed most of the issues internally.

Initial Setup

Initial setup is complex. You need to have a Jive expert in order to set up the product; need to understand and follow the Jive architecture in order to set up various components for the Jive environment.

Other Solutions Considered

Before choosing this product, we also evaluated IBM Connections.

Other Advice

Analyze what is really required for your business and install only those components. If your business doesn’t need many modifications to the OOTB product, going for the cloud solution would be a good option.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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