MicroStrategy Review
Deployment and stability has been fairly good but scalability of the product is quite challenging


For how long have you used this product?
- 9 yrs

Which features of this product are most valuable to you?
- Mobile and in general, use of this Software by End Users.

Can you give an example of how this product has improved the way your organization functions?
- Users are getting their answers quickly and acting on their business KPI's

What areas of this product have room for improvement?
- Distributing Reports

Did you encounter any issues with deployment, stability or scalability?
- Few Challenges but deployment and stability has been fairly good but scalability of the product is quite challenging.

Did you previously use a different solution and if so, why did you switch?
- Business Objects. Switched to MicroStrategy for ease of use and Mobility Support.

Before choosing this product, did you evaluate other options? If so, which ones?
- Yes. Tableau

How would you rate the level of customer service and technical support?
- Good

Was the initial setup straightforward or complex? In what ways?
- Being in this technology for more years I'm impressed with the straightforward setup approach of their recent releases.

Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- In House.

What is your ROI on this product?
- Close to $4 Million, I believe.

What advice would you give to others looking into implementing this product?
- Great Product but requires attention on their individual needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

2 Comments

it_user4401VendorPOPULAR

When I used it, I noticed that MicroStategy platform supports interactive dashboards, scorecards, highly formatted reports, ad hoc query, thresholds and alerts, and automated report distribution.
Interface include web, desktop and Microsoft Office integration. MicroStrategy Mobile also supports mobile BI.
But, from my point of view, sometimes, the performance of reports is low.

13 July 13
it_user1068VendorLEADERBOARD

Hello

Before settling for Microstrategy, you did look into Tableau. Can you please point out the reasons that led you into opting for Microstrategy and not Tableau. Thank you

27 October 13
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