MicroStrategy Review

The initiall setup was very complex but the formatting tools and the subscriptions are valuable


Valuable Features

2 most favorite features are the easy formatting tools and the subscriptions.

Improvements to My Organization

Key Sales and Operations figures receive periodic tailor made data pertaining their responsibilities and interests.

Room for Improvement

The relationship between attributes needs to be clearer and the ability to edit contact lists and subscriptions.

Deployment Issues

Deployment or more to the point adaptability to the different markets and local branches was a bit shaky. It still doesn't suit perfectly every branch.

Customer Service and Technical Support

Customer Service: No use for it up till now. Assimilation team is very capable and helpful.Technical Support: No use for it up till now. Assimilation team is very capable and helpful.

Previous Solutions

No BI tool existed in the company beforehand

Initial Setup

Very complex. The tool was designed for a companywide solution yet erp systems differ between branches and some definitions such as product categories and distribution channels are different. We are still experiencing definition gaps which cause some confusion.

Implementation Team

The system was mainly implemented through an inhouse team.

Other Advice

Mainly to make sure that the data your looking to get in the end can actually be obtained and arranged easily using this tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
Developer at a transportation company with 1,001-5,000 employeesVendor

Do you know if MicroStrategy Cloud can be configured so that end users can only access the service through a certain VPN?

19 August 14
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