MicroStrategy Review

The ease of mobile BI development and deployment is good.

Valuable Features:

- SQL Engine

-Ease of mobile BI development and deployment

-Scaleability 

- Security (encryption) with compression

- Idea for enterprise wide BI delivery

Room for Improvement:

It needs better EM logging. EM is MicroStrategy enterprise manager which logs usage and stats. It has becomes very difficult over last couple of years to use this feature to have a BI environment rolled out to users.

Customer Service:

MicroStrategy customer support including premium support is pretty bad in handling product level question or defects..which leads to lots of dissatisfaction for a customer

Which version of this solution are you currently using?

10.2
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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...at Large Enterprises
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Highlights
This solution has allowed us to become a top-class competitor among other consulting companies.
It's user-friendly, also the MTDI cube is a very good approach, as it helps you to use the pre-format instead of using the standard objects from the schema of MicroStrategy.
This solution is the most scalable BI platform in the world.
The solution has excellent features available on mobile.
The technical support is quite good.
I haven't come across any bugs.
The dashboard features and functionalities that come through the MicroStrategy Suite are the most valuable. It can be used by end users with minimum knowledge of the product. They can run a report or create a dashboard on their phones, which is kind of cool.
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