Business Intelligence (BI) Tools » MicroStrategy Reviews » Version 10.2 » Review

MicroStrategy Review

The ease of mobile BI development and deployment is good.

Valuable Features:

- SQL Engine

-Ease of mobile BI development and deployment

-Scaleability 

- Security (encryption) with compression

- Idea for enterprise wide BI delivery

Room for Improvement:

It needs better EM logging. EM is MicroStrategy enterprise manager which logs usage and stats. It has becomes very difficult over last couple of years to use this feature to have a BI environment rolled out to users.

Customer Service:

MicroStrategy customer support including premium support is pretty bad in handling product level question or defects..which leads to lots of dissatisfaction for a customer

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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