MicroStrategy Review

Seamless integration between browser-based BI and Mobile BI

What is our primary use case?

  • BI reporting
  • Dashboard
  • Mobile

How has it helped my organization?

Provides seamless integration between browser-based BI and Mobile BI.

What is most valuable?

Mobile. It brings reports/dashboards closer to the business user. They can access it whenever they want with their mobile devices. It also provides consistent user experience similar to the same reports/dashboards on browser, and it is very intuitive. 

What needs improvement?

The product is designed for enterprise. A lightweight version would be easier for a smaller workgroup.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Not at all. MicroStrategy is known for its enterprise ready platform. 

What do I think about the scalability of the solution?

Every software with a flawed design has issues. MicroStrategy is not an exception.

How is customer service and technical support?

I would rate technical support as an eight out of 10.

How was the initial setup?

Initial setup was straightforward.

What other advice do I have?

MicroStrategy needs a certain level of back-end design skill. Choose the right back-end system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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