What is most valuable?
How has it helped my organization?
Lowered infrastructure and maintenance costs.
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
Sometimes, software issues, some stability problems on different versions.
How are customer service and technical support?
Customer Service: Pretty good.Technical Support: Pretty good.
Which solution did I use previously and why did I switch?
Yes, Cisco. Cisco is very expensive for smaller businesses.
How was the initial setup?
Easy enough to deploy if you have networking knowledge.
What about the implementation team?
What was our ROI?
Which other solutions did I evaluate?
What other advice do I have?
Try to do dome certification courses first, do not deploy Mikrotik gear without solid knowledge about networking, TCP/IP, etc.