MikroTik Routers and Switches Review

We primarily use the solution for high performance, low-cost routers and for low-cost wifi environments where we need specific configurations.

The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available.

You don't need to buy special licenses for the solution. You have everything there. The configuration capabilities are good too. They're very flexible. 

The solution doesn't fit every need. There are lots of things you cannot do. There is no management and there is no controller in wireless. It's not a real whole network. You have to work them into other solutions. Mikrotik is mostly a standalone solution and you have to manage how it relates to other solutions, unlike Cisco, which is something that you can easily put into an ecosystem.

They could improve their product if they set, for instance, a controller for wireless LAN.
That would allow them to really have something more than an access point.

The solution isn't really scalable. Each machine has a purpose, and while you can swap it out for a bigger one, you have to create a new design. They're stand-alone products. There is not a flow of products that brings you to the next step easily.

I haven't reached out to technical support myself, however, my colleagues have, and my understanding is they were able to resolve the issues. They were satisfied with the level of support they received. However, it was a process to get in touch with them, share the problem, and work together to solve it.

The initial setup is complex. Users will need to do a bit of research before implementing the product. You must prepare and understand how to set each parameter. You couldn't use Mikrotik if you're not certified or have a deep knowledge of the solution.

We use a few different solutions. We are installing big networks with Aruba and use Extreme Networks as well. Which solution we ultimately use depends on the project itself.

We buy from wholesalers, but we don't have a special selling agreement with anyone.

I'd rate the solution ten out of ten when it fits. It's useless if it doesn't fit. If it fits, I don't think there's a better product when you are looking at price-performance. Overall, I'd rate them nine out of ten. Any requirement would be fulfilled from Aruba or from Cisco, but not necessarily from Mikrotik, which is why I don't give them a perfect score.