Okta Workforce Identity Review

Very compliant solution, and it is easy to deploy


What is our primary use case?

I am not using the custom identity aspect; I use it only for customers and staff. We wish to sell the customer EIM because, at the moment, they have a SaaS solution. You can use Microsoft Azure to host Workforce Identity.

How has it helped my organization?

Okta is a very compliant solution, and it is easy to deploy.

What needs improvement?

It is not very interesting from a marketing perspective. For this, you can use open source solutions to reflect different groups.

For how long have I used the solution?

Customer EIM is a new concept, and historically we use the customer EIM for the questionnaires or with focus. We have been using it for about 7 years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is a perfect solution in terms of scalability.

How are customer service and technical support?

Technical support is excellent.

What's my experience with pricing, setup cost, and licensing?

All the providers of EIM have the same licensing model. If you have 10 million users or customers of Okta, it is just one payment. However, it is costly in this case. The licensing model is unique to each user. Each user costs 10 euros. Therefore, if you have 10 million users, that's almost 100 million, so it is costly. The model is effective, however. Each user's identity is unique. It is cheaper for small companies and organizations, as they have fewer users. It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective.

Which other solutions did I evaluate?

We considered Arribatec, which is a new startup solution in the market.

What other advice do I have?

If you require identity solutions as a service, I would recommend it, but it is dependent on the use case. I would rate this solution 7 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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