Okta Workforce Identity Review

We've used it to integrate our HRIS system with Active Directory/Office 365.


What is most valuable?

How has it helped my organization?

We've integrated our HRIS system with our Active Directory/Office 365 using Okta. We're able to shift away from Active Directory as a master and allows us to be more mobile with our remote employees. Account creation and disabling people on time has made our team more productive.

What needs improvement?

  • A couple of improvements with the lifecycle management that will help companies that don't have an HRIS system to help manage contractors and contingent workers would be to add ways to disable their accounts once a certain time point is designated.
  • Also, an improvement to the reporting capabilities can make running reports easier and more customizable.

For how long have I used the solution?

I have used it for four years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues. The support team has been amazing.

What do I think about the stability of the solution?

There was just one small downtime with the DNS attack that affected many cloud companies.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Techncial support is excellent.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. Okta was the industry leader.

What about the implementation team?

We implemented it in house with the consulting team.

What other advice do I have?

The Okta application network is a huge component of the company that will grow with the industry. If customers are asking for things, then Okta will consider adding it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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