Oracle Identity Governance Review

The product is excessively resource intensive but it does streamline account lifecycle management and single sign on.​

Valuable Features

  • Provisioning
  • Single Sign On.

Improvements to My Organization

It has streamlined user account lifecycle management and single sign on.

Room for Improvement

I did not give it 10 out of 10 because of the time it takes for new versions to mature before they are bug free.

The product is excessively resource intensive (i.e., hardware requirements) especially in the later versions.

Use of Solution

I have used this solution for the lasts ten years.

Deployment Issues

Some issues, such as multi data-center deployments had issues, which were resolved after working with the vendor's A team.

Customer Service and Technical Support

Customer Service:

9/10

Technical Support:

9/10

Initial Setup

The set up is fairly complex and requires certain degree of training and/or experience.

Implementation Team

We did the implementation in-house.

Other Solutions Considered

Yes we also looked at solutions from CA and IBM.

Other Advice

Use the previous version.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks.
This solution has improved the organization in several ways, including saving many help-desk password-reset calls, IT staff productivity, and quicker user on-boarding.
It has a very good response time.
The solution is quite stable once you are able to overcome the bugs
The most valuable feature is the set of out-of-the-box connectors.
Good features are the RBAC and UI customization.
Understanding what a customer is using, what they are looking for, and allowing permissions is a challenge. We use the information we get in order to understand the behavior of the customer beyond the security and to understand what they have been doing in the last month. It's a nice way to understand what is attracting the customer and what they are clicking. That could be implemented by using this kind of application.
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