Oracle Identity Governance Review

The security functionailty is valuable although it still needs some improvement


What is most valuable?

Governance feature

How has it helped my organization?

  • Security
  • Online resources

What needs improvement?

  • Security
  • Mobile app

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

Yes we did have issues with deployment.

What do I think about the stability of the solution?

Yes we did have issues with stability.

What do I think about the scalability of the solution?

Yes we did have issues with scalability.

How are customer service and technical support?

Customer Service:

6/10.

Technical Support:

5/10.

Which solution did I use previously and why did I switch?

Yes, a customer used a different solution. We switched because the new solution can cover/manage most of the in-house systems/suites of apps.

How was the initial setup?

Very complex due to the different sub-components.

What about the implementation team?

Yes, we implemented with the help of vendor team support. Their level of expertise was about 7/10.

What was our ROI?

Short term, it was great but longer term, it became an issue.

What other advice do I have?

Do a traceability and survey on what you need in the next 5 years, 10 years, etc.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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