What is most valuable?
- The automatic user management lifecycle with role-based features is great.
- It is also an application that makes it easy for on-boarding, automatic access privilege, and single sign-on with internal as well as external applications.
- It also has enough flexibility to unify the access management needs of any organization into one place.
How has it helped my organization?
It has allowed us to integrate multiple applications in one place. From there, we can manage all application access controls with many available features.
What needs improvement?
There were issues when we deployed it, though Oracle helped us resolve them. Also, there can be stability issues if the requirements are not all integrated appropriately.
For how long have I used the solution?
We have been using this for the last five years.
What was my experience with deployment of the solution?
We had issues that Oracle helped us to resolve.
What do I think about the stability of the solution?
No, we did not have any issues with stability, but it depends on how your system is integrated. If all requirements are integrated correctly, there should not be any issues with stability.
What do I think about the scalability of the solution?
We have had no issues scaling it for our needs.
How is customer service and technical support?
In our experience, I would rate customer service as a seven out of 10. Technical Support
In our experience, I would rate technical support as an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.
Nov 02 2017