Oracle Identity Governance Review

The GUI is old. We need to reboot the product often.

Valuable Features

Because OIM has a Java API, you can develop scripts and automate tasks. Integration with other products written in Java is easy, more or less.

Improvements to My Organization

The user just has to search the product+role in OIM and request it, with an approval workflow. The account is created automatically.

Room for Improvement

The GUI is very old and could be more user friendly; not all administrative operations can be done with the web interface. You need a Java client for fine tuning. Search operations are very slow, and you often need to use a wildcard. Users expect much-easier, Google search-type operations.

Stability can also be improved.

Use of Solution

I have used it for two years.

Stability Issues

  • We see a lot of Java exceptions in logs
  • The task scheduler often doesn’t work.
  • It loses its connection with BBDD clusters.
  • We need to reboot the product very often.
  • Data sources stop working after a few days of intensive use

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is 9/10.

Previous Solutions

I did not previously use a different solution.

Initial Setup

Initial setup was complex; a lot of customizations are needed for the product to work.

Other Solutions Considered

Before choosing this product, I did not evaluate other options.

Other Advice

Try to implement newer versions (OIM 12c, for example), or change to other vendors (IBM, CA).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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