What is our primary use case?
I work on the network equipment in our company including switches, routers, firewalls, VPN, and all of the perimeter devices. Palo Alto WildFire is one of the products that we use to secure our network.
Generally, it detects threats to our network and blocks them. This includes checking applications for malware.
What is most valuable?
What I like about Palo Alto is that it is a complete product, with everything in it.
What needs improvement?
In the future, I would like to see more automation in the reporting.
For how long have I used the solution?
We have been using WildFire for between four and five years.
What do I think about the stability of the solution?
This product is pretty stable.
What do I think about the scalability of the solution?
Our network and security group are the ones who use it. We haven't had to scale beyond that.
How are customer service and technical support?
We don't have a lot of contact with technical support but when we do, they are pretty quick.
Which solution did I use previously and why did I switch?
I haven't used another solution that is better than this one.
How was the initial setup?
The initial setup is straightforward. It was not complex for me at all.
What's my experience with pricing, setup cost, and licensing?
The pricing is highly expensive.
What other advice do I have?
From my perspective, Palo Alto is the best solution in the market. This is the reason that we implemented it.
I would rate this solution an eight out of ten.