PTC Integrity Review

Has good requirement management and version control features but it's not so customizable


What is our primary use case?

We were evaluating PTC Integrity for the deployment for one of my clients. The major problem we faced regarding Integrity are the developments.

What is most valuable?

We found the requirement management and the version control features to be the most useful for our client. We missed out on the traceability part. For traceability, you need to develop a lot of scripts and you need a lot of background work.

What needs improvement?

The development environment is only on JavaScripts but other languages are not. For example, .NET platforms. It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer.

What do I think about the stability of the solution?

It is quite mature. 

What do I think about the scalability of the solution?

I don't find it that scalable. Scalability is a concern for this particular tool.

The client that we have worked with for the department that we have deployed this particular solution has 120 to 140 members.

It's used on a regular basis. 

How are customer service and technical support?

Technical support is excellent from PTC.

How was the initial setup?

The initial setup was slightly complex. When we decided to have an isolated solution, PTC was not that user-friendly.

The complete deployment took around nine months to one year.

It requires four engineers for deployment and maintenance.

What about the implementation team?

I head the complete ALM department at my organization. We have a team of ALM engineers across different tools, not only for PTC Integrity but also for IBM codeBeamer. 

Which other solutions did I evaluate?

Requirement management and software configuration management had better options. We found that they're more stable though they're not so scalable. During production time or during work time we don't have many production delivery issues.

What other advice do I have?

My advice to someone considering this solution is to prepare yourself by having a good programming team that has good customization engineers. It requires a lot of programming skills.

I would rate it a seven out of ten. 

In the next release, I would like for there to not be so many scripts and programs to do workflow customization. It should be easily customizable.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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