PTC Integrity Review

Key advantage is traceability in data management


What is our primary use case?

Our primary use case is for all kinds of data management right through to test case management. We have offices in both Germany and India with about 600 licenses in total.

What is most valuable?

The most valuable feature relates to traceability, we have complete traceability as per process requirements.

What needs improvement?

The most significant improvement I would like to see would relate to speed. I work in India and our server here is quite slow sometimes, so I would like to see performance improvement. I would like to see an improvement there in the next release, but I'd also like to see a lot more reports. Nowadays people lean towards JIRA where they are able to see a lot of reports. In PTC there are more ways to create them but more chance of things going wrong. People would like to see something similar to what is available in JIRA.

For how long have I used the solution?

I've been using the solution for about eight years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

Scalability is a little difficult because the product gets slower as it's scaled. I'm not sure how long we'll be able to scale with the application. 

How are customer service and technical support?

Technical support is good although sometimes it can take a while before we receive a response. 

How was the initial setup?

It's easy to install.

What other advice do I have?

I would rate the product an eight out of 10. 


Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

10.6
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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