QlikView Review

Data mining and consolidation are the products most valuable features to me.


What is most valuable?

Data mining and consolidation are the products most valuable features to me.

How has it helped my organization?

I was using this to track KPI’s on my outsourced end user support (ticketing, resolution & time it takes to resolve). This forced my contractor to deliver because QlikView provides an analysis of the issues as they appeared.

What needs improvement?

I would like to see improvements to scheduled reporting and the capability to email the user.

For how long have I used the solution?

I have used this solution for over four years.

What was my experience with deployment of the solution?

I was using the cloud-based solution, so I didn’t have any issues.

How are customer service and technical support?

Technical support was super, can't complain.

Which solution did I use previously and why did I switch?

I had used other solutions, but they didn’t give me the kind of reporting & analysis I got from QlikView.

How was the initial setup?

Set up was easy. Being technical, I found it easy and straightforward.

What about the implementation team?

For our installation, we used the vendor. However, for my peace of mind and understanding, I was involved throughout the process.

What was our ROI?

ROI was not a consideration for me, though I would would say it was a great tool I would have equally gone for, even if it involved doing the ROI.

My use was more about service measurement & improvement.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More QlikView reviews from users
...who work at a Financial Services Firm
...who compared it with Tableau
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