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SAP Business Objects Review
I use the SAP Business Objects as an analytics platform useful for investigations of data in enterprises databases.

Valuable Features

In my position, it's very important to define data models in order to develop a solution that provide end users with the ability to freely analyze data. That's why the Information Design tool of Business Objects is the most valuable feature. But I also use the Web Intelligence feature for testing my personal data models.

Improvements to My Organization

For a recent project, I used the BI Workspace module of Business Objects. I found it to be very helpful in providing specific home pages for different user groups. Thanks to this module, I can define a home page for a particular audience.

Room for Improvement

I encountered an issue with security. When I promoted the association between the CMC security profile and the Security Universe profile as I took our application from dev to test to production, I noticed that the associations were lost. This forced me to newly associate all over again.

Use of Solution

I've used Business Objects for four years for various projects.

Deployment Issues

I've had no issues with deployment.

Stability Issues

Yes, sometimes the services didn't work well, generating a decreasing of performance.

Scalability Issues

I've had no issues with scalability.

Customer Service and Technical Support

Customer Service:

In my experience, customer service it good.

Technical Support:

In my experience, technical support is good.

Previous Solutions

Yes, I used other solutions, but I chose Business Objects because it's easy to use.

Initial Setup

I wasn't involved in the initial setup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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