SAP BusinessObjects Business Intelligence Platform Review

Flexible, useful for complex reporting, and comes with many components


What is our primary use case?

We use it for reporting.

What is most valuable?

It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools.

Its performance is good. It is running on top of SAP BW and SAP HANA.

What needs improvement?

Its data visualization tool is not as good as Power BI and Tableau. Currently, for data visualization, you need to spend more money to buy another solution such as Power BI or Tableau. 

It is also very hard to integrate it with other third-party solutions. Its integration with other solutions should be improved.

For how long have I used the solution?

I have been using this solution for around seven years.

What do I think about the scalability of the solution?

We have around 200 users of this solution.

How are customer service and technical support?

They are helpful and quite professional. Sometimes, they don't respond faster, and sometimes, they say that it needs to be upgraded to the next version, which is something that I don't like.

How was the initial setup?

Its installation was straightforward.

What about the implementation team?

I did the installation.

What's my experience with pricing, setup cost, and licensing?

Its price is fair.

What other advice do I have?

For data visualization, I would recommend Power BI and Tableau. For the report format, I would recommend SAP BusinessObjects.

I would rate this solution a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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