SAP BusinessObjects Business Intelligence Platform Review
The ad hoc capabilities using Web intelligence over universe is very productive.


Valuable Features

I would say universe designer as I have used or looked at other vendor tools and they don't even come close. Semantic layer is their main heart of SAP Business Objects.

Improvements to My Organization

Not one tool can satisfy everyone, and this tool is no different but in my opinion the ad hoc capabilities using Web intelligence over universe is very productive as users can self serve themselves

Room for Improvement

The Dashboard tool Current Xcelsius is not so user and developer friendly and is very bad compared to other vendor products. It has been wonderful but they have to integrate it with the Big Data economy system to sustain it.

Use of Solution

This particular version six years, but I have been using Business Objects before SAP acquired for over 16 years ago.

Deployment Issues

We had no issues with the deployment.

Stability Issues

There have been no stability issues.

Scalability Issues

We have had no issues scaling it for our needs.

Customer Service and Technical Support

Customer Service:

8/10

Technical Support:

8/10

Previous Solutions

It has been wonderful but they have to integrate it with the Big Data economy system to sustain it.

Initial Setup

It's straightforward.

Implementation Team

In house with a little help from professional services.

Pricing, Setup Cost and Licensing

Pricing and licensing is competitive with other solutions.

Other Advice

Keep an eye upgrade and converting cost especially with deprecated tools like desk and it's reports, make consolidation of reports and universes and other objects early on .advise you to do user inbox,personal doc spring and fall clean up to make future upgrades easier

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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