SAP Crystal Reports Review

Report Wizards and Sample Reports are very useful for us. I wish there were more reports to choose from as they make it easier to create a quick report.


Valuable Features

Report Wizards and Sample Reports are very useful for us, and I'd say they're the most valuable features as well. I only wish there were more reports to choose from because the wizards make it easier to create a quick report.

Improvements to My Organization

Reporting once a month at our partners meeting with my providers, Crystal Reports ensures that I get the information directly from our SQL database so that I can combine and manipulate my reports as needed.

Room for Improvement

For me, the biggest area for improvement would definitely be the sample reports and wizards with more options and themes you can use to create more report styles.

Use of Solution

We've used it for five years.

Deployment Issues

The software was installed prior to starting my position with this practice, so I'm not certain whether there were or were not any issues with deployment.

Stability Issues

There are no issues with the stability.

Scalability Issues

We have had no issues with scaling it for our needs.

Customer Service and Technical Support

In my experience, technical support is good, although I haven't really had to call in for many issues.

Previous Solutions

I haven't used anything similar to Crystal Reports in the past.

Initial Setup

It was already set up when I began my current position, so I wouldn't know whether setup was straightforward or complex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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