SAP Crystal Reports Review

Report Wizards and Sample Reports are very useful for us. I wish there were more reports to choose from as they make it easier to create a quick report.


What is most valuable?

Report Wizards and Sample Reports are very useful for us, and I'd say they're the most valuable features as well. I only wish there were more reports to choose from because the wizards make it easier to create a quick report.

How has it helped my organization?

Reporting once a month at our partners meeting with my providers, Crystal Reports ensures that I get the information directly from our SQL database so that I can combine and manipulate my reports as needed.

What needs improvement?

For me, the biggest area for improvement would definitely be the sample reports and wizards with more options and themes you can use to create more report styles.

For how long have I used the solution?

We've used it for five years.

What was my experience with deployment of the solution?

The software was installed prior to starting my position with this practice, so I'm not certain whether there were or were not any issues with deployment.

What do I think about the stability of the solution?

There are no issues with the stability.

What do I think about the scalability of the solution?

We have had no issues with scaling it for our needs.

How are customer service and technical support?

In my experience, technical support is good, although I haven't really had to call in for many issues.

Which solution did I use previously and why did I switch?

I haven't used anything similar to Crystal Reports in the past.

How was the initial setup?

It was already set up when I began my current position, so I wouldn't know whether setup was straightforward or complex.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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