SAP Crystal Reports Review

End users can produce there own reports.

What is most valuable?

The ability to able to write your own SQL commands, parameterizing reports and putting them online.

How has it helped my organization?

Being able to produce online parameterized reports, so the end users can do their own reports, increases productivity.

What needs improvement?

Crystal 2008 - the export functionality could be improved, right now it will only export approximately 65K into one spreadsheet tab. When it reaches the max rows, it will continue on the next tab. This is really only an issue when users are exporting in Business Object. Currently, known larger files need to eported into txt or csv, the end users generally aren't as familiar with bring in this type of file into excel workbook.

Also, charts and mapping functionality could be much improved.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

We've experienced no issues with performance.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How was the initial setup?

I wasn't involved in the implementation.

What about the implementation team?

It was implemented in-house.

What other advice do I have?

In general, Crystal Reports 2008 is a very robust reporting tool. It is definitely geared toward the professional user. There is a learning curve and I would definitely take a class to learn all the functionalities.

Which version of this solution are you currently using?
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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