What is most valuable?
The interface of the solution is great. You don't need to be an experienced analytics person to work with the product. Even new users can do all sorts of modeling on the data.
The data-cleaning aspect of it is awesome.
You can put together different data sets from different environments and different platforms. SAS Data Management takes a lot of data sets, and you can do any sort of analysis on them. It's very, very comprehensive.
What needs improvement?
The pricing of the solution needs to be improved. They need to work to make it more affordable.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The solution is very stable. We haven't faced any issues with glitches or bugs. We haven't had any crashes.
What do I think about the scalability of the solution?
There are very few limitations to the scalability of the product. Organizations with hundreds of thousands of customers or millions of customers use this solution. It scales very well. The support is good.
How are customer service and technical support?
We're very satisfied with technical support. SAS works very closely with its partners. When any issues come up, they're very quick to respond. You really can't run the products without their support, in any case. You have to rely on their expertise.
How was the initial setup?
The initial setup is straightforward. It's very easy to implement everything.
Usually, SAS will directly give an organization all the deployment plans. You come up with the scope of the work together with them, you work together with them, and you typically have a project manager that oversees everything. It's just a very smooth deployment.
What about the implementation team?
We implemented the solution with the assistance of SAS.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive.
What other advice do I have?
We're a SAS partner.
We don't use the solution ourselves but we implement it for customers.
We only work with enterprise-level organizations as they would be the only types of companies that could afford the solution.
I would highly recommend the solution to other organizations. It's a very solid platform. It's hard to knock it down.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?