Slack Review

The most valuable features are the ability to communicate instantly and create channels. I want to notify users of messages that need immediate ​attention.


What is most valuable?

The most valuable features are the ability to communicate instantly and create channels. I can create a channel called #breakfastdiscussion, invite three people on my team, and we can chat over breakfast. I can also make a channel called #teamtalk and all the team can be invited. This is a great feature.

How has it helped my organization?

We can group conversations around different issues. The issues are entirely created by us, in-house. It works well for a small team with opt-in members.

What needs improvement?

I would like to be able to notify users that they have messages that need their immediate attention. If Slack picked up more features of Asana, such as ticketing and calendars and assignments, I would give it a rating of 5/5.

For how long have I used the solution?

I have been using Slack for a year and a half.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How is customer service and technical support?

Technical support is excellent.

Which solutions did we use previously?

We did not have any previous solutions.

What's my experience with pricing, setup cost, and licensing?

It is free for us.

What other advice do I have?

It is essential for small team communication.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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