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What is BMC Remedyforce?
BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment.
Built with speed and flexibility in mind
- Comprehensive functionality:Incident, problem, change, service level management, self-service, discovery and asset management
- Social, mobile, modern access: With the Salesforce 1 platform, solve incidents, submit approvals, and crowdsource information via Chatter or chat
- Intuitive dashboards and reporting: Resolve 90% of IT issues on the first call; show key business metrics in real time
- Configuration not customization: Deploy new technologies and services without coding or scripting, using existing Salesforce staff
- No software or hardware to install or manage: Seamless upgrades twice a year with simple, value-based pricing
Also known asRemedyforce
BMC Remedyforce customers
Design Within Reach, Dex Media, DHHS, News UK, Pervasive Software, Mitchell International, Sysmex Corporation, Ameritas, Lumen 21