Clarity SM Valuable Features

Makhosonke-Matshoba
ITSM Specialist at Gijima
As of late, I really like the BI functions. View full review »
Tomasz Szczesny
IT Administrator / Help Desk Platform at Inter cars
The newest customer portal is an improvement on the old one. However, we don't have the possibility to use it as we're on an older version. The new portal for analysts is supposed to be very good as well. The in-service catalog is quite useful. View full review »
Marcos L. Domingos
Support Analyst at Sonda IT
XFlow (Temperature) and Service Point together provided an extremely user-friendly and collaborative experience to the point of making it easy for all users of the product, whether end-users or analysts. In these resources, knowledge management gains strength and favors the dynamics of use and service, ensuring agility in operations. View full review »
Learn what your peers think about Clarity SM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.
reviewer977340
Project Manager at a mining and metals company with 10,001+ employees
The most valuable features are the requests and incident tracking. View full review »
Consult298936
Consultant at a financial services firm with 501-1,000 employees
It has all our configurations. All our infrastructure configurations are on a single pane of glass to view, allowing for one single point of information. View full review »
Olnika Mogakane
Assistant Director at Department of Trade and Industry
The most valuable features of this solution are reporting, configuration monitoring, and the Request and Incidents workflow. View full review »
Learn what your peers think about Clarity SM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.